8 Reasons Why Viator Is the Smartest Choice for Booking Attractions
Viator is one of the world's leading sites for booking tours, attractions, and tourist activities, to almost any destination you want. It is actually a subsidiary of TripAdvisor, which has succeeded thanks to a flexible cancellation policy, clear presentation of trip details, affordable prices, and reviews from other travelers.
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Table of Contents
ALL THE BENEFITS OF VIATOR
When we arrive at a new destination, we want to take in all the most interesting attractions there. In most destinations, you can go to local agents and book attractions through them, which is a great option, but in my opinion, Viateur has several advantages (and they also work with local suppliers, so it's a win-win).
1. Huge selection of attractions
If you are looking for a challenging attraction like climbing or diving, or you want to do some kind of workshop, learn about the history of the place, or take a local food tour – there are a variety of interesting options for every style .
2. Verified Reviews
One of the great advantages of the platform is the ability to read verified reviews from travelers who have already experienced the activity. The reviews are published on the page of that attraction, with ratings and detailed information that helps you choose the most suitable attractions. Even if the attraction received a low rating for some reason – this will be displayed on the site and this way you can know in advance that it is less worth going to it.
3. Convenient booking and flexible cancellation
Another very notable advantage is the cancellation policy. Most attractions can be canceled up to 24 hours in advance and receive a full refund. (In any case, it is worth reading the cancellation policy before purchasing.)
4. High value for money
Comparing prices with other sites shows that Viator usually provides the best value for your money . In my opinion, this makes the experience even better!
5. 24/7 support
Customer service is available 24/7 , whether you encounter a problem with your order or have questions about the activity. Their support receives good feedback for its professionalism and speed of response, so there is always someone to talk to.
6. Friendly interface and advanced filtering
The platform was built with user convenience in mind. You can search for activities by category, activity time, price or rating, making it very easy to find exactly what you are looking for . The advanced filters save time and help you get to the attractions you want to do most.
7. Reliability and transparency
All information about the attractions is transparent and clear, and you have all the details : what's included in the price, hours of operation, and even things you should know before arriving. So you can know exactly what you're paying for.
8. 4.3 rating on TrustPilot
Trustpilot is a global review site where users can rate companies, services, and products based on their personal experience, and is considered one of the most trusted tools for rating companies. A rating of 4.3 out of over 233,000 raters proves to us that it is one of the most recommended companies in the field.
Take me to see all the attractions!
4 tips on how to use Viator correctly
Viator is a great platform for planning the perfect vacation, but to get the most out of the site, it’s important to use it wisely. Here are some tips to help you plan your experiences in the best possible way!
Check reviews before booking
Read reviews from other users to make sure the activity is right for you. Reviews will provide you with useful information about the nature of the activity, the quality of the guides, punctuality, and even small details that can enhance the experience. This tip is especially important when it comes to lesser-known attractions, where information from previous users can make a significant difference. If you want to be really sure – if there are no reviews then don’t go for that attraction.
Book well in advance.
Especially during busy seasons, popular destinations, or popular attractions, it is a good idea to book activities in advance to secure a spot . Some popular activities, such as museum tours or organized nature tours, fill up really quickly!
Another tip: Pay attention to whether there are "special deal" options for early booking on the website.
Keep your order confirmation on your mobile phone.
So that you can pull it out right away when needed. The easiest and most convenient way is to send it via WhatsApp to ourselves and to those traveling with us, as well as via email.
Check the cancellation policy
Unless you're closing the attraction at any moment, it's worth checking if there's a cancellation policy . If, God forbid, we catch a cold or can't go on an adventure for any other reason, it's good to know that we won't lose our money.
Take me to see all the attractions!
Recommended attractions in Thailand with Viator
Snorkeling trips between the islands, temples in Bangkok , trips to elephant shelters and food tours – Thailand is the perfect country for attractions!
Want to read more about destinations in Thailand?
Recommended attractions with Viator in Vietnam
Day trips from Hanoi , cruises in Halong Bay , Vietnamese food tours – Vietnam is among the destinations where you will find the most amazing attractions worth exploring!
Want to read more about destinations in Vietnam?
Viator's recommended attractions in Japan
Trips to Mount Fuji , local food tours, cultural and historical tours in Tokyo – Japan has lots of amazing attractions!
Want to read more about destinations in Japan?
Questions and Answers
What is Viator and why use it? 🤔
This is one of the leading sites for booking attractions, tours, and tourist activities around the world, which have received reviews from other travelers.Is Viator suitable for all types of travelers? 🚶♂️
Yes! Whether you are traveling alone, with a family, or as a couple, there are attractions for everyone!
Is Viator cheaper than competitors? 💰
The platform is particularly known for its great value for money. The site also offers a best price guarantee, so in some cases you can request a refund if you find a cheaper price.
Can I order via mobile? 📱
Yes, and it's really convenient! Viator has a user-friendly app that's super convenient.How do I know that the attractions on the site are reliable? ✔️
All activities on the site include verified and authentic reviews and ratings from real users who have done the attraction.
How can I cancel an order I have placed? ❎
Most reservations have a flexible cancellation policy. You can cancel directly through your account on the website or app, usually up to 24 hours before the activity.
